MALBEK ENVISION | User Conference Agenda and Star Keynote, Kenny Aronoff Announced

Third-Party Sub-Processor

Purpose

Applicable Service

Location

Hubspot

Prospecting Customer Tracking

Prospecting Customer Tracking

United States

Salesforce

Prospecting Customer Tracking

Prospecting Customer Tracking

United States

ZenDesk

Customer Support

Support Ticketing

United States

Smartsheets

Customer Support

Customer project management and collaboration

United States

PlanHat

Customer Support

Management of customer support projects

Sweden

Amazon Web Services

Data Hosting

Operates server instances that support and sustain Malbek SaaS services.

United States

LearnUpon

Customer Support

Product Education and Training

Ireland (Dublin)

Survey Monkey

Customer Support

Customer Surveying

United States

Google Document AI*

AI Services

Product Support

United States

Microsoft Azure AI*

AI Services

Product Support

United States

CloudFlare

Website Support

Server Support Services

United States

*These sub-processors only apply to those customers who have subscribed to specific AI-powered services.