Shelfware (n); old, clunky software that is not built to address modern problems. Becomes so associated with frustration and problems that users refuse to use it.
Do you remember when we all used dial-up to access the internet? You’d sit there and listen to the iconic screech of that connecting tone and still have to wait three hours to download exactly three fourths of an NSYNC song. No wonder we left DSL in the dust in favor of WiFi.
The alternatives to DSL were better, faster, and made our lives easier. DSL, for the betterment of society and our collective mental health, effectively became shelfware; a relic of the past whose user experience was so frustrating that no one today would willingly use it in any setting let alone a business one.
If you wouldn’t want DSL for your company, then why continue to use a shelfware “solution” for your contracts? When you are using CLM shelfware, your business can struggle to be productive, adjust to changes, and take advantage of contract data. Not only that, but shelfware puts you at risk too. When people do not like something, they don’t use it whether it’s a phone, an article of clothing, or even a CLM solution. However, when people don’t use their CLM solution, all sorts of legal risks and costs can be introduced.
In this seven-part series, we will be discussing the most common complaints from those who are stuck with contract management shelfware and how to recognize that you are stuck with it. There are better options out there than your current outdated CLM system. A delightful user experience, self-configuration tools, and fast performance are all possible with a modern, user-friendly CLM solution.
Want to learn more right now? Check out our eBook on shelfware!