User Experience (UX) Designer

Malbek is hiring a User Experience (UX) Designer to join its fun, dynamic and expanding Product & Engineering Team. This position offers competitive market pay in a high-growth environment and, best of all, you can work from almost anywhere!  

Malbek is a Series A, contract lifecycle management (CLM) start-up, building solutions that solve real business problems and boasting multiple Fortune 500 customers. This is your opportunity to get in on the ground floor with a recognized innovator that places a high value on User Experience Design (we have won G2's exclusive "Highest User Adoption" badge for four consecutive quarters!) and is on an amazing growth trajectory, having won multiple awards as a high-growth early-stage venture and having been recognized by some as on track to becoming a Unicorn.  

Malbek is at an inflection point in our corporate growth and are looking for an UX Designer who exhibits a passion for applying creativity and UX Design best-practices to their work, including ongoing user-research to allow for continuous improvement and iterative development.  

At Malbek, we value initiative and innovation, and your work will have an impact: the feedback and ideas you have today will quickly become the solutions of tomorrow. In this fast-paced environment everyone rolls up their sleeves to get the job done. Creativity is highly prized, and all experiences, whether successes or failures, are honored for their learning value. We believe our people are our greatest assets, and we provide an environment prioritizing flexibility and self-care. Unlimited vacation time, spot bonuses, and opportunities for career development are just some of the ways we care holistically for our team members. 

• Work as a key member of the highly supportive and collaborative Malbek Products and Engineering team. 
• Create UX Designs in Figma (and other tools as necessary) applying user-centered design principles and techniques, and partner with development teams to inform and improve solution design  
• Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals.  
• Design solutions to address critical user pain points and opportunities to increase efficiency. 
• Actively contribute to the improvement of existing features and workflows
• Set usability design standards and assess/test engineering outputs for adherence 
• Help specify and continue to build out our UX Design System and User Research Toolkit
• Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on design.
• Design short- and long-term UX vision and strategy for products and applications supported.
• Develop a deep understanding and documentation of customer journeys, personas and segmentation.
• Collect and analyze user behaviors and needs through qualitative and quantitative user research
• In addition to the UX/UI design, a successful candidate will be willing to work as part of a broader software engineering team, participating in design documentation and periodic testing and review/signoff on new capabilities. 

• Expertise in popular UX design tools like Figma and design standards like Google Material Design. 
• 6+ years of experience developing highly useable web and, ideally, mobile User Interfaces (UI) for consumer-grade cloud applications  

• Direct experience with or exposure to key UX skillsets, including User Research, Interaction Design, Visual Design, Information Architecture (IA) and UI/UX Design  
• Ability to distill complex concepts into design concepts and requirements 
• Comfortable in an agile work environment, including rapid iteration and experimentation 
• Adaptability and a willingness to learn new skills, technologies, and frameworks 
• Able to organize and document detailed designs to address user problems and achieve business goals, including providing specifications for engineering implementation as needed 

• Experience with Javascript / AJAX platforms like Angular  
• Exposure to SPA (single page apps) and jQuery/CSS
• Experience with converting design to HTML and CSS
• Certifications in UX Design; BS degree in Computer Science, Software Engineering or relevant field preferred