Our Customer Terms of Service is outlined within a Master Services Agreement (MSA) as a contract that governs our customers' use of the Malbek services. Each customer has to execute an MSA with Malbek and it consists of the following sections:
Master Terms: These contain the core legal and commercial terms that apply to your Malbek software subscription.
Jurisdiction Terms: Some jurisdiction specific terms may apply to you based on location. It will explain the Malbek entity and which laws will govern our relationship.
Data Processing: This explains how we process your data and includes any applicable EU Standard Contractual Clauses.
Data Privacy: This describes how we collect, receive, use, store, share, transfer, and process your Personal and Transactional Data in connection with your use of the Subscription Service.
Order Form consists details of your purchase of our products and/or services and user licensing details. It includes your subscription term and the fees to be paid.
We may update the terms from time to time. If you have an active Malbek subscription, we will let you know and draft a mutual agreed upon MSA Amendment that outlines modified terms between you and Malbek.