Sub-Processors

Updated April 21 2022

A Note on Sub-Processors

A sub-processor is a third-party data processor engaged by Malbek who has or potentially will have access to or process data which may contain personal data. The table below states the sub-processors Malbek engages with. Malbek requires that its sub-processors satisfy obligations no less stringent than those set forth in Malbek’s Data Processing Agreement (“DPA”).
 

Third-Party Sub-Processor

Purpose

Applicable Service

Location

Hubspot

Prospecting

Customer Tracking

Customer communications and opportunity tracking and management

 United States 
ZenDesk Customer Support Support Ticketing  United States 
Delighted Customer Support Customer Surveying  United States 
Smartsheets Customer Support Customer project management and collaboration  United States 
PlanHat Customer Support Management of customer support projects  Sweden
Amazon Web Services Data Hosting Operates server instances that support and sustain Malbek SaaS services.  United States