By Jaime Slocum Published on: January 25, 2023

Ahh, January. It is the season for reflection, resolutions, and planning for the year. As Malbek's VP of Customer Experience, these typical January activities are critical to making sure the Malbek...

By Jaime Slocum Published on: March 16, 2020

One of the most common concerns I hear from the clients I work with is how to get their existing contracts into the new CLM system. They are really excited about their shiny new toy, but there is a...

By Jaime Slocum Published on: December 12, 2018

To round out this incredible year, Malbek is honored to be selected by CIO Review as One of the Most Promising Enterprise Contract Management Solution Providers of 2018.

By Jaime Slocum Published on: June 22, 2018

As someone who works in customer support, I’m very attuned to when I receive a great customer experience. One of the best I’ve ever encountered is with Patagonia, a favorite brand of mine. They make...


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