On today's episode of The Contract Lens Podcast Becky Holloway, VP of Marketing at Malbek, chats with Lucy Bassli, Founder and Principal at InnoLaw Group, about the contract management performance metrics every legal department should be tracking. Lucy begins by pointing out that when it comes to contracts, domain expertise is essential. However, many lawyers tend to be cautious about legal tech and this is equally problematic. She gives her best tips for helping legal professionals overcome that fear and keep from being left behind. At the same time, she urges Legal Ops to realize that tech is not always the answer. With her infectious good humor and energy, Lucy dispels some of the biggest legal tech hype out there (no, robo lawyers are not coming for your jobs!) and shares very practical advice on what top 3 contract management metrics every legal department needs to know like the back of their hand. Hint: the ultimate goal for legal departments is to use contract data to inform substantive decision-making. So grab a glass of wine, and let's talk contracts!