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Smells Like Team Spirit

From the very beginning, Malbek’s founding team knew they were going against the grain. The world of contract lifecycle management solutions is full of tools with clunky user interfaces, configurations and implementations that are costly, and customers that are generally underwhelmed. It doesn’t need to be this way, and that’s why Malbek is forging a new path.

From products that delight to exceptional people who make everything run smoothly, Malbek stands apart as a company that is both remarkable and refreshing with a unique culture that creates an amazing working environment.

Some of Our Team Members

Gary Zuder

VP of Sales

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Gary Zuder linkedin

“empathy first, engage second”

Gary Zuder has been a trusted sales consultant to his clients for more than 20 years, earning multiple sales awards and honors in some of the most well-known companies in technology and Human Capital Management. As a dedicated and genuine sales professional, Gary believes that strong empathy and resolve for his customers have the greatest impact on their success. As VP of Sales, Gary works collaboratively with fellow executives and teammates setting strategy to help Malbek’s customers accomplish their long-term missions – and have fun while doing it!

Gary holds an MBA from Franklin University and a BS in Marketing from The Ohio State University. He lives in Columbus, Ohio with his wife and two active daughters, enjoying ballet performances and soccer games. After playing trumpet in college as part of the Ohio State University Marching Band, Gary has since picked up guitar and bass. Whenever he has a chance, you may find Gary with friends on the golf course enjoying some time outdoors.

Jaime Slocum

VP of Customer Experience

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Jaime Slocum linkedin

“nothing great ever came from comfort zones”

Jaime has always been passionate about helping others, both in her work and personal life. She has spent her career partnering with customers to implement and adopt software solutions to support critical business objectives and improve processes, believing in empathy and collaboration for success.

Over the course of her career, Jaime has worked with organizations large and small across many industries. Through those experiences, she has learned how best to navigate and bring more agile processes to the unique complexities of each implementation and what factors influence successful adoption. She has held senior roles in professional services, sales, and product management. Her favorite roles have always been ones in which she is helping to improve solutions and solve problems for both her internal and customer teams.

In her role as VP of Customer Experience for Malbek, Jaime is focused on helping our customers maximize value from our solutions through successful implementations and delivering excellent customer service every day. Outside of work, Jaime enjoys time with her family, gardening, a good hike, yoga, cooking, good wine, volunteering, and travel.

Mahesh Dhola

General Manager – Malbek, India

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Mahesh Dhola linkedin

“innovation everywhere – practicing software fitness engineering!”

Mahesh is a visionary and a true leader having a unique combination of skills. His expertise in a vast range of cutting-edge technologies and cloud platforms combined with outstanding people and process management skills makes him a rock star to lead Malbek’s India operations and functions including R&D. Mahesh has over a decade of experience building multiple Contract Lifecycle Management systems, gaining deep domain knowledge in this space. His unconventional approach to overcoming challenges along with a powerful ability to identify and tap hidden potential in his team help Malbek deliver innovative solutions at a lightning pace. With all this passion, he still stays true to delivering on Malbek’s core vision of high quality products with an amazing user experience to achieve the highest level of customer satisfaction!

Mahesh practices what he calls Software Fitness Engineering. It’s his focus on high quality in every feature to truly solves a key business problem coupled with a delightful end-user experience, high performance, and scalability.

Mahesh loves soul soothing music, yoga, and meditation, which are integral parts of his daily routine. Outside of work, he enjoys spending time with family and reading. He is crazy about a variety of puzzles and in his spare time can often be found deeply involved solving one, mostly speed solving a Rubik’s cube.

Becky Holloway

VP of Marketing

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Becky Holloway linkedin

“All those who wander are not lost”

Becky Holloway is the VP of Marketing at Malbek and is the creative voice behind Malbek’s whimsical brand and messaging. She has spent her career working with start-ups in technology, finance, and healthcare, helping to shape and develop them into robust, demand-generating machines that drive revenue growth. She is trained and certified in Pragmatic Institute's methodology, which seeks to focus on market-driven problem solving to shape go-to-market strategy. Outside of marketing, Becky has a serious case of wanderlust and travels as much as she can with her husband. Her large, blended “Brady Bunch” family keeps her very busy, but when time permits she is an avid birding enthusiast, gardener, knitter, and piano player. She is a former board member of the Honors College Alumni Association at Rutgers University-Camden, and, in quiet moments when inspiration strikes, she writes to soothe her soul.

Anneliese Strout

Principal Business Analyst

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Anneliese Strout linkedin

“What’s your plan b?”

Anneliese Strout is a Principal Business Analyst for Malbek focused on customer experience through implementation and training. With an extensive background in product education, sales support, and project management, she has spent her career in the technology space, helping to increase customer user adoption and satisfaction. After a brief retirement, Anneliese decided to join Malbek for two reasons. She had worked with the founding team before and knew what they were capable of, but, above all, the strength of the product made her a believer and proud to be part of the team. In her free time Anneliese enjoys needlework, outdoor sports, going to concerts, and cultivating her growing butterfly garden. She also loves spending time with her grandchildren and can’t wait to share her enthusiasm for Disney with them!

Hemanth Puttaswamy

CEO & Co-Founder

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Hemanth Puttaswamy linkedin

“unconstrain your mind”

Hemanth Puttaswamy is a technology entrepreneur. As CEO and co-founder at Malbek, his vision is to redefine the quote-to-cash solution aimed for the age of AI. Hemanth is a hands-on leader with a passion for building a great team with an amazing culture that zealously works to make every customer successful. He is responsible for overall corporate strategy and product vision with a keen eye towards building the best man-to-machine solution interface that will delight every user.

Prior to Malbek, Hemanth was the CTO and SVP of Products and Development at Revitas (acquired by ModelN), Saba (acquired by Vector Capital), and VP Of Technology at Coremetrics (acquired by IBM). He holds multiple patents in the area of AI and Big Data Analytics. Hemanth has an MBA from San Jose State University and a Bachelor of Science degree in Computer Science from Mysore University, India.

Hemanth feels that he gets his best ideas while playing music, and if not at Malbek, he would be a starving musician!

Matt Patel

COO & Co-Founder

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Matt Patel linkedin

“courage is grace under pressure”

Matt Patel is considered an all-rounder who can pick up any role and excel at it. Throughout his career he has enjoyed challenging roles focused on customer satisfaction, sales, and marketing, as well as leading product teams. Matt can best be described as a peaceful warrior, building trusted relationships with internal staff, channel partners, and customers as well as creating a highly collaborative and respectful environment where positive results are inevitable. As COO and co-founder at Malbek, Matt is focused on overall operational excellence across the departments, including sales, marketing, services, and support.

Matt enjoys a variety of hobbies outside of work. In the winter he enjoys skiing with family and friends, and in the summer, he enjoys water gardening in his backyard. When you meet Matt, ask him about his Koi pond. His penchant for finding the best food in any city makes him a go-to when traveling. Matt’s top-down approach, whether he is skiing or building solutions, allows him to step back and look at the bigger picture.

Madhu Poolu

CTO & Co-Founder

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Madhu Poolu linkedin

“repetition is for robots, automation is for humans”

Madhu is a technology visionary and an expert in applying technology with pragmatic mindset to solve business problems in the cloud. He is big on automation and drives a lot of efficiency in building teams and systems that are nimble, repeatable and scalable. He is hands-on with practical ability and experience to design, build, and run cutting-edge technology. Madhu’s forte is distributed cloud architecture, applied cryptography, and block chains.

As Malbek’s CTO and co-founder, Madhu determines how best to use technology to implement business strategy. He drives product innovation, development, quality assurance, cloud and development ops teams.

Prior to Malbek, Madhu was Head of Engineering at Revitas Inc., and Saba Software Inc., and played a key role in taking Ariba’s solutions from behind the firewall to the cloud.

When he is not working, Madhu enjoys playing badminton, travel, spending time with family and keeping fit. On weekends, he gets away to the beaches or mountains of sunny California for a walk or a hike.

Allison Andrews

Principal Business Analyst

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Allison Andrews linkedin

“Live Long and Prosper”

Allison Martyn is a Business Analyst who specializes in configuring the software to best meet the needs of the client. Previously, she was a CLM customer for many years in different industries, including aviation and industrial gas. As a former customer, she brings a unique perspective on the business and how real-world enterprises use CLMs to bring structure, consistency, and legal oversight to their contracts. Allison holds a Communications degree from the University of Maryland and is a certified PMP. She lives in Dallas, Texas with her husband and cat, and spends too much time playing video games. When she can tear herself away from a screen, she is an avid reader, crafter, and traveler.

Brian McNees

Customer Success Manager

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Brian McNees linkedin

“If you see someone without a smile, give them yours.”

-Dolly Parton

Brian’s passion is helping people. Among his goals every day is to make someone else’s day better. He is excited to let his optimism shine through his Client Success Manager role with Malbek. Over his career Brian has had the pleasure of working with a number of organizations in a variety of positions, including account manager, solutions manager, product owner, program manager, and global engagement manager. All of this experience has helped him hone his ability to see how everything fits together, which is key in helping to resolve any issues that may come up.

Outside of work, Brian enjoys board games, spending time with his friends and family, and the occasional escape room.

Alice Alfano

Marketing Coordinator

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Alice Alfano linkedin

“ If you aren't happy with the solution you have, it's not the solution you are looking for.”

Alice is a Marketing Coordinator at Malbek. As a recent graduate of Rutgers University- Camden with a BA in Marketing and a minor in Human Resources, she uses her creative mind and outstanding excel skills to support the Malbek team. While in school, she was an active member of the Rutgers Honors College and spent the last two years of her student experience as a client liaison for the Small Business Development Center of New Jersey at Rutgers Camden. When she is not writing killer blog posts or managing social media accounts (for Malbek, we swear), you can find her exploring her home state of New Jersey with her dog, taking care of her garden, or among her houseplants drinking tea.

 

Kevin Brening

Director of Sales

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Kevin Brening linkedin

“Simplicity is the ultimate sophistication.”

Leonardo Da Vinci

Kevin Brening has been a SaaS enthusiast for the past 18 years, and believes the business problems of the world can often be solved with a smartly designed cloud-based solution, and some great people to support it! With a specific passion for mid-market businesses, he has helped hundreds of organizations navigate through multi-month SaaS vendor evaluations in order to find the right fit for their business goals. His philosophy professionally is focusing on people first, bringing value to individuals, teams, and projects, both internally and externally, while always looking to remove roadblocks in order to progress a situation forward. In his career as a sales leader, Kevin has often been the liaison between sales and legal. In that role he experienced firsthand the pain and frustration from contract management gone bad. When he came across Malbek’s innovative, disruptive approach to CLM usability, combined with rave reviews from customers, he knew there was something special going on, and decided to join the team as Director of Sales. Kevin currently lives in Northern California, with his wife and two young sons. When he’s not being a SaaS geek, his happy place is being outdoors listening to a podcast while on a hike, mountain bike, or paddleboard.

Saritha Guntumadugu

Senior Director, Engineering

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Saritha Guntumadugu linkedin

"I can’t change the direction of the wind, but I can adjust my sails to always reach my destination.”

Saritha is a seasoned engineering leader with a wide range of experience. She enjoys working with cross-functional teams to build products that solve real customer problems. She has experience building products in contract management, mobile device management, workforce management, and e-commerce industries that are serving millions of customers each day. Saritha strongly believes that products that focus on the best customer experience deliver an impactful value proposition and gain a loyal customer base.

Saritha holds a master's degree in Computer Science from the University of Madras, India. Outside of work, she enjoys spending time with her family, long road trips, and meeting friends.

Anne Moore

Senior Solution Consultant

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Anne Moore linkedin

“Surround yourself with people who have dreams, desire, and ambition; they’ll help you push for, and realize your own.”

Anonymous

Anne Moore has been helping customers automate their processes and solve complex business issues for over 20 years. She is a trusted advisor to her customers and values the relationships built with each one. Anne has a passion for taking complex concepts and presenting them in a clear, concise, and compelling way. With a background in implementation, training, and pre-sales solution consulting, Anne leads the sales support efforts at Malbek as a Senior Solution Consultant. She supports customers during the sales cycle by providing solution demonstrations specifically tailored to each customer’s needs while showing the business value that the Malbek solution provides.

Anne lives in Atlanta, GA with her husband and two sons. As a family they enjoy snow skiing each winter and spending time on the lake in the summer. Over the years Anne and her husband have renovated multiple homes and are always looking for their next project. A Louisiana native, Anne is graduate of Louisiana State University and is an avid Tiger fan.

Scott Hardy

Senior Director Customer Support

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Scott Hardy linkedin

“Be the change you want to see in the world.

- Gandhi

Scott Hardy has made his life’s work serving others through business relationships. Starting from his early days serving customers at a world renowned outdoor outfitter, to running global support services for a mid sized software company, his love for helping people succeed through a mutually enjoyable relationship has been his constant.

Scott leverages his customer services experience as the Director, Customer Relationships at Malbek. In this role, Scott helps Malbek’s customers ensure long-term success with their implementations.

Outside of work, Scott has a passion for tennis and the outdoors. When he can’t be found chasing fuzzy yellow balls around the court, he most likely can be found sea kayaking from island to island along the Maine coast (where he calls home) or enjoying a cross country ski in the woods with friends and family.

Jake Barrett

Business Analyst

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Jake Barrett linkedin

“Work hard, be kind, and amazing things will happen” -Conan O’Brien

Jake Barrett is a Business Analyst who is focused on using Malbek to meet clients’ specific needs and business processes from their onboarding process to going live to post-live support. Previously, Jake has worked in a variety of industries and roles, including as an engineer/DJ at a radio station, managing distribution of arcade machines, and taking a high school student-run program he created to the Indiana Department of Education to help them adopt it state-wide. Located in Indianapolis, Indiana, Jake spends the majority of his time pampering his cat and hiking/travelling with his girlfriend. When not outside, he enjoys listening to '90s hip-hop, watching stand-up comedy, cooking for his girlfriend, and playing videogames. 

Brad Wires

Account Executive

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Brad Wires linkedin

“The two most important days in your life are the day you are born and the day you figure out why.” – Mark Twain

Brad is an Account Executive for Malbek, and he has been a successful software sales executive for over 20 years. His SaaS journey has taken him from the transportation industry to unified communications, to learning & development and now to contract lifecycle management.  While his business focus has been varied, one practice that has remained consistent is his focus on the customer.  Brad likes to put himself “in their shoes” and truly empathize with their situation and needs.  He has found that this has helped him to become an active listener, and enables him to assist any customer with business-changing solutions that will take their organization to the next level. Brad has a degree in Mechanical Engineering from California State University- Chico. Currently, he is living his dream in St. Augustine, Florida with his wife and family close by.  When he’s not slingin’ SaaS, Brad can be found on his boat with either a fishing rod in hand or relaxing with a cold beverage enjoying the sun and his family.  He is also an avid guitar player, and enjoys to “turn it up” now and then.

Lee Hoang

Account Executive

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Lee Hoang linkedin

“Great things often start small “ - Roald Dahl

With over 15 years of experience helping companies choose the right SaaS technology, Lee is happiest when he is helping companies solve complex business problems. And as an Account Executive for Malbek, he is continuing to do that. Originally from London, UK, he moved to California in 2010. He now lives in the Bay Area in South California with his wife and son. When he is not helping clients, he spends time with his wife and son, browsing farmers markets, and devoting himself to a healthy and active lifestyle. 

Alec Nelson

Sales Operations Coordinator

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Alec Nelson linkedin

“There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self” – Ernest Hemingway

Alec earned his B.S. in Marketing at Rowan University in 2018, with an A.S. in chemistry. Since then, he has specialized in developing customer relationships, improving SMB company’s business practices and processes through recommending and implementing technology for companies big and small. He has a thorough understanding of the Microsoft platform and CRM technologies, which he draws upon in his current role at Malbek as a Sales Operations Coordinator. He is always interested in trying or learning something new. Whether it be the newest technology in the market, or how to better improve your company’s CLM practices through Malbek’s Contrax, he is always looking for the best ways to improve business practices internally and externally so he can make the day to day easier for everyone. When not working hard to make everyone’s life easier, you can find him down the shore in his native New Jersey boating, fishing, and crabbing with his dog and family. Or, if it's winter, enjoying a movie with his cat.  

Avi Trivedi

Junior Business Analyst

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Avi Trivedi linkedin

“So long as your desire to explore is greater than your desire to not screw up, you’re on the right track.” —Ed Helms

 Avi is a Junior Business Analyst at Malbek. As a recent graduate of W.P. Carey School of Business - Arizona with a MS in Business Analytics and a bachelor's in Computer Science, he is passionate about data and everything around it. He focuses in using his strong analytical mindset to execute Malbek's client requirements and business processes. Hailing from Arizona and now living in New Jersey, Avi makes the most out of eastern summers and spends majority of his time hiking or playing soccer. When not outdoors, he likes building mechanical keyboards and giving occasional rubs to his dog.

Kamlesh Jasapara

Director of Engineering

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Kamlesh Jasapara linkedin

Believe it can be done. When you believe something can be done, really believe, your mind will find ways to do it. – David Schwartz

Kamlesh is an engineering leader with extensive experience in software development. He is well versed in driving projects from initial inception through various stages such as planning, architecture, development, delivery, and support.  

Through his career, Kamlesh has taken a customer-centric approach when designing, developing, and delivering software solutions. He has an unique passion for combining technology with an 'empathy-first' culture. He believes a team can overcome any challenge and deliver the best products and makes sure that his whole team- not just himself- succeed and grow for the biggest impact.

Becky Evans

Documentation Writer

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Becky Evans linkedin

“If you think you are too small to make a difference, you haven't spent the night with a mosquito.” (Dalai Lama/African Proverb)

Becky Evans finds joy in making other people’s lives better, and she has always been fascinated by how our brains process information. This led her into a career in higher ed administration and, ultimately, instructional design. As Malbek's Documentation Writer, Becky strives to present information in efficient ways that help you make connections to the bigger picture. She believes the small details of good design will save you from many headaches. With her administrative background, she also brings a focus on process and improvement.

In her personal life, Becky enjoys experimental vegetarian cooking, chaos gardening, collaborative gaming, and all things arts and culture. She is passionate about social justice and sustainability. When she actually leaves the house, you can find her on easy forest hikes or wandering the Oregon coast.

 

Travis Avery

Senior Customer Support Specialist

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Travis Avery linkedin

“The most wasted of all days is one without laughter.” ― Nicolas Chamfort

Travis has always strived to create raving fans wherever he goes. Whether it be internal or external customers, he has always focused on the needs of people. It’s not enough just to listen but also have enough empathy to assist in finding a solution. The desire to be the best empathetic problem solver is what drives Travis to do what he does. He fully believes that every interaction should be with a smile and a humble demeanor. Having the right attitude will always lead to positive results. And by channeling these attributes, Travis strives to support Malbek’s clients in the best way possible.

During his downtime, Travis loves grilling and hanging out with his family. To him there is nothing better than being surrounded by great food and great family. When he is not expressing love through perfectly prepared and grilled Ribeye steaks, you can often catch him fishing or on the tennis courts.

Emily Kosten

Operations Analyst

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Emily Kosten linkedin

You did not wake up today to be mediocre

Emily is an operations analyst at Malbek. Previously, she worked as an analyst for a venture capital firm that focused on investing in early-stage, B2B software companies. That love of helping start-ups fueled her decision to join the Malbek team! Outside of work, Emily spends the majority of her time getting outside in any capacity, including hiking, biking, and kayaking. Previously, Emily was a D1 college athlete, so when she is not sitting at her computer, she is very likely being active and/or spinning along to a Peloton workout.

Ginny Snyder

Senior Business Analyst

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Ginny Snyder linkedin

Integrity is doing the right thing even when no one is looking – C.S. Lewis

Virginia (Ginny) has over 30 years of experience working in every facet of the software lifecycle.  Her career began with programming and analysis for businesses across multiple market spaces.  She has also been responsible for design, installation, training, and support of software customizations.  Ginny has been a leader of teams responsible for implementing ERP systems in multiple industries and in more recent years a Project Manager for end-to-end implementation of Public Safety systems.
As Sr. Business Analyst, Ginny works closely with clients to build contract systems that work best for their situation.  She also draws on her Project Management background to keep the projects on track and completed efficiently. Ginny’s favorite things to do are a unique combination of reading and watching sports, especially ice hockey.  She also keeps 2 beautiful horses that are mother and daughter.

Taeler Gannuscia

Product Marketer

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Taeler Gannuscia linkedin

“Integrity is choosing courage over comfort.” -Brené Brown

Taeler Gannuscia, Product Marketing Manager at Malbek, is a skilled storyteller, data-driven marketer, and creative thinker who specializes in developing content that educates prospects, builds customer advocacy, and deepens product adoption. In all her work she strives to transform complex, technical information into relevant and engaging messages that break through the noise and provide value to customers. As a self-proclaimed lifelong learner, Taeler holds a Masters in Strategic Communication from Westminster College and is always seeking out new ways to solve market problems and enhance customer experiences.

When she’s not in front of her screen, she spends her free time traveling, writing, hoarding Delta skymiles, watching Seinfeld (again), and studying interior design.

Lindsay Ritenbaugh

Customer Support Specialist

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Lindsay Ritenbaugh linkedin

“Taking on a challenge is a lot like riding a horse, isn’t it? If you’re comfortable while you’re doing it, you’re probably doing it wrong.” - Ted Lasso

Lindsay is eager to provide authentic connection for a more efficient and solutions-focused customer experience. As a proud Enneagram 2w3, ESFJ, and Hufflepuff, she aims to provide a calming, helpful, and nurturing approach to all situations. Over the course of her career, Lindsay has consistently provided a maternal and collaborative approach to all aspects of her work. She assumes best intent and comes prepared with a strong attention to detail, organization, and motivation to never settle for satisfactory. With a well-rounded career path in elementary education, higher education, non-profit fundraising, political organizing, and customer service, Lindsay has never met a problem she couldn’t solve with a smile or deep breath. In fact, she welcomes them as a self-identified professional people pleaser! Lindsay has educated and provided mentorship, support, and critical-thinking skills to each of her clients, customers, donors, students, and their family members. She relies on her strengths of communication, development, empathy, individualization, and woo to help those around her find success. Outside of work, Lindsay can be found hosting pub trivia, traveling to attend a concert or Broadway musical, walking the Chicago lakefront with her dog, or winning a spelling bee.

Brian Dillon

Account Executive

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Brian Dillon linkedin

“Don’t judge each day by the harvest you reap but by the seeds that you plant” - Robert Louis Stevenson

Brian is an Account Executive at Malbek within the organization’s large enterprise practice team. With experience in a variety of sales and account management positions, Brian joined the Malbek team from Gartner, the global research and advisory organization, where he worked as a Business Development Manager supporting executives in addressing their most pressing people, process, and technology priorities.

With a background in SaaS technology implementation, Brian believes that the current moment in time represents a critical inflection point for corporate legal functions, and that those able to work with stakeholders across the business to automate key workflows and leverage AI and analytics will create a lasting competitive advantage for their teams and organizations. He is passionate about helping sales, procurement, IT, and legal teams navigate this journey and drive business impact through contract management.

Brian holds a B.S. in Finance from Lehigh University, and currently lives in Baltimore, MD with his wife and two daughters. Outside of work, in the rare moments when he doesn’t have his hands full with his 1 and 3-year-old girls, Brian enjoys watching NBA basketball, reading, and date nights with his wife.

Gary Zuder

VP of Sales

Gary Zuder linkedin

“empathy first, engage second”

Gary Zuder has been a trusted sales consultant to his clients for more than 20 years, earning multiple sales awards and honors in some of the most well-known companies in technology and Human Capital Management. As a dedicated and genuine sales professional, Gary believes that strong empathy and resolve for his customers have the greatest impact on their success. As VP of Sales, Gary works collaboratively with fellow executives and teammates setting strategy to help Malbek’s customers accomplish their long-term missions – and have fun while doing it!

Gary holds an MBA from Franklin University and a BS in Marketing from The Ohio State University. He lives in Columbus, Ohio with his wife and two active daughters, enjoying ballet performances and soccer games. After playing trumpet in college as part of the Ohio State University Marching Band, Gary has since picked up guitar and bass. Whenever he has a chance, you may find Gary with friends on the golf course enjoying some time outdoors.

Jaime Slocum

VP of Customer Experience

Jaime Slocum linkedin

“nothing great ever came from comfort zones”

Jaime has always been passionate about helping others, both in her work and personal life. She has spent her career partnering with customers to implement and adopt software solutions to support critical business objectives and improve processes, believing in empathy and collaboration for success.

Over the course of her career, Jaime has worked with organizations large and small across many industries. Through those experiences, she has learned how best to navigate and bring more agile processes to the unique complexities of each implementation and what factors influence successful adoption. She has held senior roles in professional services, sales, and product management. Her favorite roles have always been ones in which she is helping to improve solutions and solve problems for both her internal and customer teams.

In her role as VP of Customer Experience for Malbek, Jaime is focused on helping our customers maximize value from our solutions through successful implementations and delivering excellent customer service every day. Outside of work, Jaime enjoys time with her family, gardening, a good hike, yoga, cooking, good wine, volunteering, and travel.

Mahesh Dhola

General Manager – Malbek, India

Mahesh Dhola linkedin

“innovation everywhere – practicing software fitness engineering!”

Mahesh is a visionary and a true leader having a unique combination of skills. His expertise in a vast range of cutting-edge technologies and cloud platforms combined with outstanding people and process management skills makes him a rock star to lead Malbek’s India operations and functions including R&D. Mahesh has over a decade of experience building multiple Contract Lifecycle Management systems, gaining deep domain knowledge in this space. His unconventional approach to overcoming challenges along with a powerful ability to identify and tap hidden potential in his team help Malbek deliver innovative solutions at a lightning pace. With all this passion, he still stays true to delivering on Malbek’s core vision of high quality products with an amazing user experience to achieve the highest level of customer satisfaction!

Mahesh practices what he calls Software Fitness Engineering. It’s his focus on high quality in every feature to truly solves a key business problem coupled with a delightful end-user experience, high performance, and scalability.

Mahesh loves soul soothing music, yoga, and meditation, which are integral parts of his daily routine. Outside of work, he enjoys spending time with family and reading. He is crazy about a variety of puzzles and in his spare time can often be found deeply involved solving one, mostly speed solving a Rubik’s cube.

Becky Holloway

VP of Marketing

Becky Holloway linkedin

“All those who wander are not lost”

Becky Holloway is the VP of Marketing at Malbek and is the creative voice behind Malbek’s whimsical brand and messaging. She has spent her career working with start-ups in technology, finance, and healthcare, helping to shape and develop them into robust, demand-generating machines that drive revenue growth. She is trained and certified in Pragmatic Institute's methodology, which seeks to focus on market-driven problem solving to shape go-to-market strategy. Outside of marketing, Becky has a serious case of wanderlust and travels as much as she can with her husband. Her large, blended “Brady Bunch” family keeps her very busy, but when time permits she is an avid birding enthusiast, gardener, knitter, and piano player. She is a former board member of the Honors College Alumni Association at Rutgers University-Camden, and, in quiet moments when inspiration strikes, she writes to soothe her soul.

Anneliese Strout

Principal Business Analyst

Anneliese Strout linkedin

“What’s your plan b?”

Anneliese Strout is a Principal Business Analyst for Malbek focused on customer experience through implementation and training. With an extensive background in product education, sales support, and project management, she has spent her career in the technology space, helping to increase customer user adoption and satisfaction. After a brief retirement, Anneliese decided to join Malbek for two reasons. She had worked with the founding team before and knew what they were capable of, but, above all, the strength of the product made her a believer and proud to be part of the team. In her free time Anneliese enjoys needlework, outdoor sports, going to concerts, and cultivating her growing butterfly garden. She also loves spending time with her grandchildren and can’t wait to share her enthusiasm for Disney with them!

Hemanth Puttaswamy

CEO & Co-Founder

Hemanth Puttaswamy linkedin

“unconstrain your mind”

Hemanth Puttaswamy is a technology entrepreneur. As CEO and co-founder at Malbek, his vision is to redefine the quote-to-cash solution aimed for the age of AI. Hemanth is a hands-on leader with a passion for building a great team with an amazing culture that zealously works to make every customer successful. He is responsible for overall corporate strategy and product vision with a keen eye towards building the best man-to-machine solution interface that will delight every user.

Prior to Malbek, Hemanth was the CTO and SVP of Products and Development at Revitas (acquired by ModelN), Saba (acquired by Vector Capital), and VP Of Technology at Coremetrics (acquired by IBM). He holds multiple patents in the area of AI and Big Data Analytics. Hemanth has an MBA from San Jose State University and a Bachelor of Science degree in Computer Science from Mysore University, India.

Hemanth feels that he gets his best ideas while playing music, and if not at Malbek, he would be a starving musician!

Matt Patel

COO & Co-Founder

Matt Patel linkedin

“courage is grace under pressure”

Matt Patel is considered an all-rounder who can pick up any role and excel at it. Throughout his career he has enjoyed challenging roles focused on customer satisfaction, sales, and marketing, as well as leading product teams. Matt can best be described as a peaceful warrior, building trusted relationships with internal staff, channel partners, and customers as well as creating a highly collaborative and respectful environment where positive results are inevitable. As COO and co-founder at Malbek, Matt is focused on overall operational excellence across the departments, including sales, marketing, services, and support.

Matt enjoys a variety of hobbies outside of work. In the winter he enjoys skiing with family and friends, and in the summer, he enjoys water gardening in his backyard. When you meet Matt, ask him about his Koi pond. His penchant for finding the best food in any city makes him a go-to when traveling. Matt’s top-down approach, whether he is skiing or building solutions, allows him to step back and look at the bigger picture.

Madhu Poolu

CTO & Co-Founder

Madhu Poolu linkedin

“repetition is for robots, automation is for humans”

Madhu is a technology visionary and an expert in applying technology with pragmatic mindset to solve business problems in the cloud. He is big on automation and drives a lot of efficiency in building teams and systems that are nimble, repeatable and scalable. He is hands-on with practical ability and experience to design, build, and run cutting-edge technology. Madhu’s forte is distributed cloud architecture, applied cryptography, and block chains.

As Malbek’s CTO and co-founder, Madhu determines how best to use technology to implement business strategy. He drives product innovation, development, quality assurance, cloud and development ops teams.

Prior to Malbek, Madhu was Head of Engineering at Revitas Inc., and Saba Software Inc., and played a key role in taking Ariba’s solutions from behind the firewall to the cloud.

When he is not working, Madhu enjoys playing badminton, travel, spending time with family and keeping fit. On weekends, he gets away to the beaches or mountains of sunny California for a walk or a hike.

Allison Andrews

Principal Business Analyst

Allison Andrews linkedin

“Live Long and Prosper”

Allison Martyn is a Business Analyst who specializes in configuring the software to best meet the needs of the client. Previously, she was a CLM customer for many years in different industries, including aviation and industrial gas. As a former customer, she brings a unique perspective on the business and how real-world enterprises use CLMs to bring structure, consistency, and legal oversight to their contracts. Allison holds a Communications degree from the University of Maryland and is a certified PMP. She lives in Dallas, Texas with her husband and cat, and spends too much time playing video games. When she can tear herself away from a screen, she is an avid reader, crafter, and traveler.

Brian McNees

Customer Success Manager

Brian McNees linkedin

“If you see someone without a smile, give them yours.”

-Dolly Parton

Brian’s passion is helping people. Among his goals every day is to make someone else’s day better. He is excited to let his optimism shine through his Client Success Manager role with Malbek. Over his career Brian has had the pleasure of working with a number of organizations in a variety of positions, including account manager, solutions manager, product owner, program manager, and global engagement manager. All of this experience has helped him hone his ability to see how everything fits together, which is key in helping to resolve any issues that may come up.

Outside of work, Brian enjoys board games, spending time with his friends and family, and the occasional escape room.

Alice Alfano

Marketing Coordinator

Alice Alfano linkedin

“ If you aren't happy with the solution you have, it's not the solution you are looking for.”

Alice is a Marketing Coordinator at Malbek. As a recent graduate of Rutgers University- Camden with a BA in Marketing and a minor in Human Resources, she uses her creative mind and outstanding excel skills to support the Malbek team. While in school, she was an active member of the Rutgers Honors College and spent the last two years of her student experience as a client liaison for the Small Business Development Center of New Jersey at Rutgers Camden. When she is not writing killer blog posts or managing social media accounts (for Malbek, we swear), you can find her exploring her home state of New Jersey with her dog, taking care of her garden, or among her houseplants drinking tea.

 

Kevin Brening

Director of Sales

Kevin Brening linkedin

“Simplicity is the ultimate sophistication.”

Leonardo Da Vinci

Kevin Brening has been a SaaS enthusiast for the past 18 years, and believes the business problems of the world can often be solved with a smartly designed cloud-based solution, and some great people to support it! With a specific passion for mid-market businesses, he has helped hundreds of organizations navigate through multi-month SaaS vendor evaluations in order to find the right fit for their business goals. His philosophy professionally is focusing on people first, bringing value to individuals, teams, and projects, both internally and externally, while always looking to remove roadblocks in order to progress a situation forward. In his career as a sales leader, Kevin has often been the liaison between sales and legal. In that role he experienced firsthand the pain and frustration from contract management gone bad. When he came across Malbek’s innovative, disruptive approach to CLM usability, combined with rave reviews from customers, he knew there was something special going on, and decided to join the team as Director of Sales. Kevin currently lives in Northern California, with his wife and two young sons. When he’s not being a SaaS geek, his happy place is being outdoors listening to a podcast while on a hike, mountain bike, or paddleboard.

Saritha Guntumadugu

Senior Director, Engineering

Saritha Guntumadugu linkedin

"I can’t change the direction of the wind, but I can adjust my sails to always reach my destination.”

Saritha is a seasoned engineering leader with a wide range of experience. She enjoys working with cross-functional teams to build products that solve real customer problems. She has experience building products in contract management, mobile device management, workforce management, and e-commerce industries that are serving millions of customers each day. Saritha strongly believes that products that focus on the best customer experience deliver an impactful value proposition and gain a loyal customer base.

Saritha holds a master's degree in Computer Science from the University of Madras, India. Outside of work, she enjoys spending time with her family, long road trips, and meeting friends.

Anne Moore

Senior Solution Consultant

Anne Moore linkedin

“Surround yourself with people who have dreams, desire, and ambition; they’ll help you push for, and realize your own.”

Anonymous

Anne Moore has been helping customers automate their processes and solve complex business issues for over 20 years. She is a trusted advisor to her customers and values the relationships built with each one. Anne has a passion for taking complex concepts and presenting them in a clear, concise, and compelling way. With a background in implementation, training, and pre-sales solution consulting, Anne leads the sales support efforts at Malbek as a Senior Solution Consultant. She supports customers during the sales cycle by providing solution demonstrations specifically tailored to each customer’s needs while showing the business value that the Malbek solution provides.

Anne lives in Atlanta, GA with her husband and two sons. As a family they enjoy snow skiing each winter and spending time on the lake in the summer. Over the years Anne and her husband have renovated multiple homes and are always looking for their next project. A Louisiana native, Anne is graduate of Louisiana State University and is an avid Tiger fan.

Scott Hardy

Senior Director Customer Support

Scott Hardy linkedin

“Be the change you want to see in the world.

- Gandhi

Scott Hardy has made his life’s work serving others through business relationships. Starting from his early days serving customers at a world renowned outdoor outfitter, to running global support services for a mid sized software company, his love for helping people succeed through a mutually enjoyable relationship has been his constant.

Scott leverages his customer services experience as the Director, Customer Relationships at Malbek. In this role, Scott helps Malbek’s customers ensure long-term success with their implementations.

Outside of work, Scott has a passion for tennis and the outdoors. When he can’t be found chasing fuzzy yellow balls around the court, he most likely can be found sea kayaking from island to island along the Maine coast (where he calls home) or enjoying a cross country ski in the woods with friends and family.

Jake Barrett

Business Analyst

Jake Barrett linkedin

“Work hard, be kind, and amazing things will happen” -Conan O’Brien

Jake Barrett is a Business Analyst who is focused on using Malbek to meet clients’ specific needs and business processes from their onboarding process to going live to post-live support. Previously, Jake has worked in a variety of industries and roles, including as an engineer/DJ at a radio station, managing distribution of arcade machines, and taking a high school student-run program he created to the Indiana Department of Education to help them adopt it state-wide. Located in Indianapolis, Indiana, Jake spends the majority of his time pampering his cat and hiking/travelling with his girlfriend. When not outside, he enjoys listening to '90s hip-hop, watching stand-up comedy, cooking for his girlfriend, and playing videogames. 

Brad Wires

Account Executive

Brad Wires linkedin

“The two most important days in your life are the day you are born and the day you figure out why.” – Mark Twain

Brad is an Account Executive for Malbek, and he has been a successful software sales executive for over 20 years. His SaaS journey has taken him from the transportation industry to unified communications, to learning & development and now to contract lifecycle management.  While his business focus has been varied, one practice that has remained consistent is his focus on the customer.  Brad likes to put himself “in their shoes” and truly empathize with their situation and needs.  He has found that this has helped him to become an active listener, and enables him to assist any customer with business-changing solutions that will take their organization to the next level. Brad has a degree in Mechanical Engineering from California State University- Chico. Currently, he is living his dream in St. Augustine, Florida with his wife and family close by.  When he’s not slingin’ SaaS, Brad can be found on his boat with either a fishing rod in hand or relaxing with a cold beverage enjoying the sun and his family.  He is also an avid guitar player, and enjoys to “turn it up” now and then.

Lee Hoang

Account Executive

Lee Hoang linkedin

“Great things often start small “ - Roald Dahl

With over 15 years of experience helping companies choose the right SaaS technology, Lee is happiest when he is helping companies solve complex business problems. And as an Account Executive for Malbek, he is continuing to do that. Originally from London, UK, he moved to California in 2010. He now lives in the Bay Area in South California with his wife and son. When he is not helping clients, he spends time with his wife and son, browsing farmers markets, and devoting himself to a healthy and active lifestyle. 

Alec Nelson

Sales Operations Coordinator

Alec Nelson linkedin

“There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self” – Ernest Hemingway

Alec earned his B.S. in Marketing at Rowan University in 2018, with an A.S. in chemistry. Since then, he has specialized in developing customer relationships, improving SMB company’s business practices and processes through recommending and implementing technology for companies big and small. He has a thorough understanding of the Microsoft platform and CRM technologies, which he draws upon in his current role at Malbek as a Sales Operations Coordinator. He is always interested in trying or learning something new. Whether it be the newest technology in the market, or how to better improve your company’s CLM practices through Malbek’s Contrax, he is always looking for the best ways to improve business practices internally and externally so he can make the day to day easier for everyone. When not working hard to make everyone’s life easier, you can find him down the shore in his native New Jersey boating, fishing, and crabbing with his dog and family. Or, if it's winter, enjoying a movie with his cat.  

Avi Trivedi

Junior Business Analyst

Avi Trivedi linkedin

“So long as your desire to explore is greater than your desire to not screw up, you’re on the right track.” —Ed Helms

 Avi is a Junior Business Analyst at Malbek. As a recent graduate of W.P. Carey School of Business - Arizona with a MS in Business Analytics and a bachelor's in Computer Science, he is passionate about data and everything around it. He focuses in using his strong analytical mindset to execute Malbek's client requirements and business processes. Hailing from Arizona and now living in New Jersey, Avi makes the most out of eastern summers and spends majority of his time hiking or playing soccer. When not outdoors, he likes building mechanical keyboards and giving occasional rubs to his dog.

Kamlesh Jasapara

Director of Engineering

Kamlesh Jasapara linkedin

Believe it can be done. When you believe something can be done, really believe, your mind will find ways to do it. – David Schwartz

Kamlesh is an engineering leader with extensive experience in software development. He is well versed in driving projects from initial inception through various stages such as planning, architecture, development, delivery, and support.  

Through his career, Kamlesh has taken a customer-centric approach when designing, developing, and delivering software solutions. He has an unique passion for combining technology with an 'empathy-first' culture. He believes a team can overcome any challenge and deliver the best products and makes sure that his whole team- not just himself- succeed and grow for the biggest impact.

Becky Evans

Documentation Writer

Becky Evans linkedin

“If you think you are too small to make a difference, you haven't spent the night with a mosquito.” (Dalai Lama/African Proverb)

Becky Evans finds joy in making other people’s lives better, and she has always been fascinated by how our brains process information. This led her into a career in higher ed administration and, ultimately, instructional design. As Malbek's Documentation Writer, Becky strives to present information in efficient ways that help you make connections to the bigger picture. She believes the small details of good design will save you from many headaches. With her administrative background, she also brings a focus on process and improvement.

In her personal life, Becky enjoys experimental vegetarian cooking, chaos gardening, collaborative gaming, and all things arts and culture. She is passionate about social justice and sustainability. When she actually leaves the house, you can find her on easy forest hikes or wandering the Oregon coast.

 

Travis Avery

Senior Customer Support Specialist

Travis Avery linkedin

“The most wasted of all days is one without laughter.” ― Nicolas Chamfort

Travis has always strived to create raving fans wherever he goes. Whether it be internal or external customers, he has always focused on the needs of people. It’s not enough just to listen but also have enough empathy to assist in finding a solution. The desire to be the best empathetic problem solver is what drives Travis to do what he does. He fully believes that every interaction should be with a smile and a humble demeanor. Having the right attitude will always lead to positive results. And by channeling these attributes, Travis strives to support Malbek’s clients in the best way possible.

During his downtime, Travis loves grilling and hanging out with his family. To him there is nothing better than being surrounded by great food and great family. When he is not expressing love through perfectly prepared and grilled Ribeye steaks, you can often catch him fishing or on the tennis courts.

Emily Kosten

Operations Analyst

Emily Kosten linkedin

You did not wake up today to be mediocre

Emily is an operations analyst at Malbek. Previously, she worked as an analyst for a venture capital firm that focused on investing in early-stage, B2B software companies. That love of helping start-ups fueled her decision to join the Malbek team! Outside of work, Emily spends the majority of her time getting outside in any capacity, including hiking, biking, and kayaking. Previously, Emily was a D1 college athlete, so when she is not sitting at her computer, she is very likely being active and/or spinning along to a Peloton workout.

Ginny Snyder

Senior Business Analyst

Ginny Snyder linkedin

Integrity is doing the right thing even when no one is looking – C.S. Lewis

Virginia (Ginny) has over 30 years of experience working in every facet of the software lifecycle.  Her career began with programming and analysis for businesses across multiple market spaces.  She has also been responsible for design, installation, training, and support of software customizations.  Ginny has been a leader of teams responsible for implementing ERP systems in multiple industries and in more recent years a Project Manager for end-to-end implementation of Public Safety systems.
As Sr. Business Analyst, Ginny works closely with clients to build contract systems that work best for their situation.  She also draws on her Project Management background to keep the projects on track and completed efficiently. Ginny’s favorite things to do are a unique combination of reading and watching sports, especially ice hockey.  She also keeps 2 beautiful horses that are mother and daughter.

Taeler Gannuscia

Product Marketer

Taeler Gannuscia linkedin

“Integrity is choosing courage over comfort.” -Brené Brown

Taeler Gannuscia, Product Marketing Manager at Malbek, is a skilled storyteller, data-driven marketer, and creative thinker who specializes in developing content that educates prospects, builds customer advocacy, and deepens product adoption. In all her work she strives to transform complex, technical information into relevant and engaging messages that break through the noise and provide value to customers. As a self-proclaimed lifelong learner, Taeler holds a Masters in Strategic Communication from Westminster College and is always seeking out new ways to solve market problems and enhance customer experiences.

When she’s not in front of her screen, she spends her free time traveling, writing, hoarding Delta skymiles, watching Seinfeld (again), and studying interior design.

Lindsay Ritenbaugh

Customer Support Specialist

Lindsay Ritenbaugh linkedin

“Taking on a challenge is a lot like riding a horse, isn’t it? If you’re comfortable while you’re doing it, you’re probably doing it wrong.” - Ted Lasso

Lindsay is eager to provide authentic connection for a more efficient and solutions-focused customer experience. As a proud Enneagram 2w3, ESFJ, and Hufflepuff, she aims to provide a calming, helpful, and nurturing approach to all situations. Over the course of her career, Lindsay has consistently provided a maternal and collaborative approach to all aspects of her work. She assumes best intent and comes prepared with a strong attention to detail, organization, and motivation to never settle for satisfactory. With a well-rounded career path in elementary education, higher education, non-profit fundraising, political organizing, and customer service, Lindsay has never met a problem she couldn’t solve with a smile or deep breath. In fact, she welcomes them as a self-identified professional people pleaser! Lindsay has educated and provided mentorship, support, and critical-thinking skills to each of her clients, customers, donors, students, and their family members. She relies on her strengths of communication, development, empathy, individualization, and woo to help those around her find success. Outside of work, Lindsay can be found hosting pub trivia, traveling to attend a concert or Broadway musical, walking the Chicago lakefront with her dog, or winning a spelling bee.

Brian Dillon

Account Executive

Brian Dillon linkedin

“Don’t judge each day by the harvest you reap but by the seeds that you plant” - Robert Louis Stevenson

Brian is an Account Executive at Malbek within the organization’s large enterprise practice team. With experience in a variety of sales and account management positions, Brian joined the Malbek team from Gartner, the global research and advisory organization, where he worked as a Business Development Manager supporting executives in addressing their most pressing people, process, and technology priorities.

With a background in SaaS technology implementation, Brian believes that the current moment in time represents a critical inflection point for corporate legal functions, and that those able to work with stakeholders across the business to automate key workflows and leverage AI and analytics will create a lasting competitive advantage for their teams and organizations. He is passionate about helping sales, procurement, IT, and legal teams navigate this journey and drive business impact through contract management.

Brian holds a B.S. in Finance from Lehigh University, and currently lives in Baltimore, MD with his wife and two daughters. Outside of work, in the rare moments when he doesn’t have his hands full with his 1 and 3-year-old girls, Brian enjoys watching NBA basketball, reading, and date nights with his wife.

Some of the Rockstar Malbek Team Members in India

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