Lighthouse is at the forefront of innovation in legal technology, with experts like Ellen Kranz, Senior Contract Specialist, playing a pivotal role in ensuring the company’s contract lifecycle processes operate efficiently and effectively.
Before implementing Malbek CLM, Lighthouse encountered significant obstacles in managing its contracts. The absence of a dedicated contract lifecycle management system meant the company relied heavily on an internally built system, which created inefficiencies at every stage. Contracts were uploaded and reviewed manually, templates were managed in folders, and version control was cumbersome. Every contract required involvement from the legal team, regardless of complexity, slowing processes and diverting attention from more critical tasks. Vendor contracts posed additional challenges, as they were primarily managed via email, leading to inconsistent oversight and limited process control.
Solution
To address these issues, Lighthouse turned to Malbek CLM. The platform provided a comprehensive solution, offering seamless integration with tools such as DocuSign, Deal Hub, and Salesforce, enabling a streamlined contract process. Automation became a game-changer, allowing routine tasks like template handling and approval workflows to be managed without legal intervention for standard templates.
Sales teams could now initiate and finalize contracts independently, often within minutes or hours, empowering them to close deals faster while maintaining compliance. Moreover, Malbek’s robust data management capabilities enhanced tracking and analysis, ensuring data integrity and providing valuable insights into contract trends and performance.
Results
The results were transformative. By automating routine processes, Malbek dramatically reduced the legal team’s touchpoints, freeing them to focus on contracts with substantial redlines and complex terms. Contracts that once took days to process could now be completed in a fraction of the time, streamlining operations and enhancing efficiency across departments.
By adopting Malbek CLM, Lighthouse has redefined its approach to contract management, achieving greater efficiency, control, and focus on high-priority legal matters. The partnership with Malbek underscores Lighthouse’s commitment to innovation and operational excellence, ensuring they remain at the forefront of the legal tech industry.