PLATFORM
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contrax

Unite the enterprise and accelerate contracting velocity with Malbek’s AI-charged CLM solution.
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klix

Meet the modern clickwrap solution that simplifies online agreements for everyone.
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lifecycle ai

Access contract data with contextual insights and recommendations to improve overall business outcomes.
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konnect

Setup integrations with a no-code, drag-and-drop interface for seamless connectivity to other business applications.
solutions
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for you

Or your team, department, and business.
LEGAL

LEGAL
Procurement

PROCUREMENT
SALES

SALES
Finance

FINANCE
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out-of-the-box integrations

Bridge the gap between departments — seamlessly connect with other business applications like Salesforce, Microsoft Dynamics, SAP, and more..
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customer satisfaction

Customer stories and insights that guide your CLM journey.
RESOURCES
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general education

Resources you need to make you a product expert.
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VIDEOS
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DATA SHEETS
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E-BOOKS AND WHITEPAPERS
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FAQ
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explore our blog

Explore the latest contract lifecycle management trends on our blog.
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the malbek difference

Chart your CLM journey and ensure the solution is a long-term fit.
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WHY MALBEK
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CUSTOMER STORIES
value@4x

UNLEASH CLM VALUE
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tune in: contract lens podcast

Hear from thought leaders and advance the contracting conversation.
Streamline contract management and enhance CRM with an integrated CLM, customer lifecycle management software.

2

May, 2023

contract management implementation analytics salesforce

6 Benefits of Integrating CLM Software into Your CRM
company
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About Us

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Advisory Board

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press

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Partners

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Careers

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Awards

    Request a Demo

    SUB-PROCESSORS

    Updated September 1, 2023

    A Note on Sub-Processors

    A sub-processor is a third-party data processor engaged by Malbek who has or potentially will have access to or process data which may contain personal data. The table below states the sub-processors Malbek engages with. Malbek requires that its sub-processors satisfy obligations no less stringent than those set forth in Malbek’s Data Processing Agreement (“DPA”).

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    Third Party Sub Icon Third-Party Sub-Processor Purpose Applicable Service Location
    Hubspot
    		Prospecting Customer Tracking Customer communications and opportunity tracking and management United States
    ZenDesk
    		Customer Support Support Ticketing United States
    Smartsheets
    		Customer Support Customer project management and collaboration United States
    PlanHat
    		Customer Support Management of customer support projects Sweden
    Amazon Web Services
    		Data Hosting Operates server instances that support and sustain Malbek SaaS services. United States
    LearnUpon
    		Customer Support Product Education and Training
    Survey Monkey
    		Customer Support Customer Surveying United States
    Google Document AI*
    		AI Services Product Support United States
    Microsoft Azure AI*
    		AI Services Product Support United States
    CloudFlare
    		Website Support Server Support Services United States
    *These sub-processors only apply to those customers who have subscribed to specific AI-powered services.

    Total: records