Last Updated April 16, 2025
Sub-Processors
Malbek partners with various sub-processors who must comply with standards equally rigorous to those outlined in Malbek’s Data Processing Agreement, as detailed in the table below.
Third-Party Sub-Processor
Purpose
Applicable Service
Location
6sense
Intent Data and Analytics
Identify, prioritize, and engage accounts.
United States
Amazon Web Services
Data Hosting
Operates server instances that support and sustain Malbek SaaS services.
United States
CloudFlare
Website Support
Server management and Support services.
United States
Google Document AI*
AI Services
Product Support
United States
Hubspot
Marketing Automation Platform
Prospecting and customer tracking.
United States
LearnUpon
Customer Support
Product education and training.
Ireland (Dublin)
Outreach
Sales Engagement
Sales outreach and customer communications.
Ireland (Dublin)
PlanHat
Customer Support
Management of customer support projects.
Sweden
Salesforce
Customer Relationship Management
Manage prospecting and customer tracking.
United States
Smartsheets
Customer Support
Customer project management and collaboration.
United States
Survey Monkey
Customer Surveying
Gather feedback, conduct surveys, and measure satisfaction.
United States
Microsoft Azure AI*
AI Services
Product Support
United States
ZenDesk
Customer Support
Support Ticketing
United States
*These sub-processors only apply to those customers who have subscribed to specific AI-powered services.