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Third-Party Sub-Processor

Purpose

Applicable Service

Location

6sense

6sense

Intent Data and Analytics

Identify, prioritize, and engage accounts.

United States

Amazon Web Services

Data Hosting

Operates server instances that support and sustain Malbek SaaS services.

United States

CloudFlare

Website Support

Server management and Support services.

United States

Google Document AI*

AI Services

Product Support

United States

Hubspot

Marketing Automation Platform

Prospecting and customer tracking.

United States

LearnUpon

Customer Support

Product education and training.

Ireland (Dublin)

Outreach

Outreach

Sales Engagement

Sales outreach and customer communications.

Ireland (Dublin)

PlanHat

Customer Support

Management of customer support projects.

Sweden

Salesforce

Customer Relationship Management

Manage prospecting and customer tracking.

United States

Smartsheets

Customer Support

Customer project management and collaboration.

United States

Survey Monkey

Customer Surveying

Gather feedback, conduct surveys, and measure satisfaction.

United States

Microsoft Azure AI*

AI Services

Product Support

United States

ZenDesk

Customer Support

Support Ticketing

United States

*These sub-processors only apply to those customers who have subscribed to specific AI-powered services.