Reflections and Resolutions From The Customer Experience Team

Ahh, January. It is the season for reflection, resolutions, and planning for the year. As Malbek’s VP of Customer Experience, these typical January activities are critical to making sure the Malbek community is heard and taken care of. Looking back on 2022, the CX team has grown and accomplished so much. However, we have big plans for 2023 and lots of goals to reach.

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What Contract Metrics Can Say About Your Organization

There was a time not that long ago when contracts where simply an instrument of agreement between two or more parties and lived happily in a shared folder without any visibility; but that is no longer the case today. Contracts sit at the heart of business. Continue reading “What Contract Metrics Can Say About Your Organization”

Winning Big with Analytics

Traveling blind is not a great idea. Having no insight into what is going on with your contracts is an equally dangerous game. Continue reading “Winning Big with Analytics”

Complex Contracting Simplified

When Atheer, a pioneer in Enterprise Augmented Reality (AR), began looking for a CLM solution to manage the increasing complexity of their agreements, they knew they wanted a vendor partner with a similar growth philosophy. Continue reading “Complex Contracting Simplified”

Survey Says: How Does Your Company View Contracts?

Have you ever really considered the role contracts play in your company? Do you see them as a valuable resource that you continue to pay attention to? Continue reading “Survey Says: How Does Your Company View Contracts?”

Got a CLM Hangover?

Recently, two of our customers, Square and SurveyMonkey, joined us for a webinar hosted by Legal Operators and we tackled the topic of the CLM hangover. Continue reading “Got a CLM Hangover?”

Solving a Global Contract Problem

A global company that develops minimally-invasive clinical solutions recently found itself at a crossroads. Continue reading “Solving a Global Contract Problem”

It’s Not Me, It’s You: A CLM Break-up Story

To download a copy of the complete customer story, click here.

In 2019 Malbek was selected as the CLM solution of choice for an industry-leading SaaS organization which specializes in surveys, research, and benchmarking. Continue reading “It’s Not Me, It’s You: A CLM Break-up Story”