What Type of Company Benefits the Most From A CLM Like Ours?

Welcome to another installment of our series "You ask. We answer" where we answer some of the most ...

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Benefits of an Effective Contract Lifecycle Management System

How Malbek is like Amazon Prime You would have to be living under a rock to not know about Amazon ...

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Malbek Photography Contest

Recently, Team Malbek India held a photography contest as a fun employee activity. They took ...

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Posts by Alice Alfano

Alice Alfano
Alice Alfano is a Marketing Intern at Malbek. She is a recent graduate of Rutgers University with a BA in Marketing and a minor in Human Resources. She was active with the Honors College at Rutgers and spent the last two years as a client liaison for the Small Business Development Center of New Jersey at Rutgers Camden. When she's not writing killer blog posts, she enjoys gardening, hiking, and spending time in nature.
    Alice Alfano

    Posts by Alice Alfano

    Alice Alfano is a Marketing Intern at Malbek. She is a recent graduate of Rutgers University with a BA in Marketing and a minor in Human Resources. She was active with the Honors College at Rutgers and spent the last two years as a client liaison for the Small Business Development Center of New Jersey at Rutgers Camden. When she's not writing killer blog posts, she enjoys gardening, hiking, and spending time in nature.

    February 22

    Signs of Shelfware: Training Troubles

    “Our solution started failing because we did not know how to grow the tool with our business.”
    – Shelfware Client

    Today we continue our series on Contract Management Shelfware and turn our attention to the topic of how older CLM solutions require so much training to use that they are difficult to use without hours and hours of practice.

    Ask yourself this question. Did you ever have to learn how to use Google or Amazon? Probably not. Both websites are built to be intuitive for any user so everyone can have a pleasant experience and get what they need quickly. Now think about past experiences with technology that was not so intuitive. Having a tool in front of you, like a CLM solution, and not being able to use it can be a nightmare.

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    January 25

    A Case Study in Making the CLM Switch

    Many people who are on their first CLM solution, sometimes referred to as first-generation CLM users, struggle to take the plunge and switch from their out-of-date current CLM to something modern and functional.

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    December 14

    Signs of Shelfware: The Three Cs of a Bad User Interface

    “The additional steps and buttons they force you to push are frequently onerous, and it falls significantly short of intuitive.”  

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    November 2

    Signs of Shelfware: Can You Hear Me!?

    Today we continue our series on Contract Management Shelfware and turn our attention to the topic of customer support and how legacy contract management vendors often fall short.

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    October 12

    A Quotable Guide to Envision 2020

    Thank you to everyone who made Envision 2020, Malbek's first ever user conference, such an energizing and valuable experience!
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    September 14

    Interview with an Intern: Alice in Marketing

    Meet Alice, our Marketing Intern extraordinaire. Alice just graduated from Rutgers University with a BA in Marketing and a minor in Human Resources.

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    August 24

    Bridging the Technology Gap

    While teaching my grandfather how to use his smartphone, he offered several nuggets of wisdom that only an 85-year-old could give:

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    August 3

    Survey Says: How Does Your Company View Contracts?

    Have you ever really considered the role contracts play in your company? Do you see them as a valuable resource that you continue to pay attention to?

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