“Our solution started failing because we did not know how to grow the tool with our business.”
– Shelfware Client

Today we continue our series on Contract Management Shelfware and turn our attention to the topic of how older CLM solutions require so much training to use that they are difficult to use without hours and hours of practice.

Many people who are on their first CLM solution, sometimes referred to as first-generation CLM users, struggle to take the plunge and switch from their out-of-date current CLM to something modern and functional.

“The additional steps and buttons they force you to push are frequently onerous, and it falls significantly short of intuitive.”  

Today we continue our series on Contract Management Shelfware and turn our attention to the topic of customer support and how legacy contract management vendors often fall short.

Thank you to everyone who made Envision 2020, Malbek's first ever user conference, such an energizing and valuable experience!

Meet Alice, our Marketing Intern extraordinaire. Alice just graduated from Rutgers University with a BA in Marketing and a minor in Human Resources.

While teaching my grandfather how to use his smartphone, he offered several nuggets of wisdom that only an 85-year-old could give:

Have you ever really considered the role contracts play in your company? Do you see them as a valuable resource that you continue to pay attention to?