2023 – The Year for Habitual Improvement!

As company holidays approach, I like to send a note to my sales team about what is significant ...

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Reflections and Resolutions From The Customer Experience Team

Ahh, January. It is the season for reflection, resolutions, and planning for the year. As Malbek's ...

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Contract Risk Management: 3 Fundamental Shifts To Improve Your Business Agreements

In the fast-paced world of business, agreements are created every day. These agreements, known as ...

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Posts by Jaime Slocum

Jaime Slocum
Jaime has always been passionate about helping others, both in her work and personal life. She has spent her career partnering with customers to implement and adopt software solutions to support critical business objectives, improve processes, and believes in empathy and collaboration for success. Jaime learned how best to navigate and bring more agile processes to complex implementations for the past 15+ years working with a variety of customers across industries. She has held senior roles in professional services, sales, and product management. Her favorite roles have always been ones in which she is helping to improve solutions and solve problems for both her internal and customer teams. In her role as VP of Customer Experience for Malbek, Jaime is focused on helping our customers maximize value from our solutions and delivering excellent customer service every day. Outside of work, Jaime enjoys time with her family, working in her flower and vegetable garden, a good hike, cooking, good wine, volunteering, and travel.

    Contract Management Blog Articles

    Jaime Slocum

    Posts by Jaime Slocum

    Jaime has always been passionate about helping others, both in her work and personal life. She has spent her career partnering with customers to implement and adopt software solutions to support critical business objectives, improve processes, and believes in empathy and collaboration for success. Jaime learned how best to navigate and bring more agile processes to complex implementations for the past 15+ years working with a variety of customers across industries. She has held senior roles in professional services, sales, and product management. Her favorite roles have always been ones in which she is helping to improve solutions and solve problems for both her internal and customer teams. In her role as VP of Customer Experience for Malbek, Jaime is focused on helping our customers maximize value from our solutions and delivering excellent customer service every day. Outside of work, Jaime enjoys time with her family, working in her flower and vegetable garden, a good hike, cooking, good wine, volunteering, and travel.

    January 25, 2023

    Reflections and Resolutions From The Customer Experience Team

    Ahh, January. It is the season for reflection, resolutions, and planning for the year. As Malbek's VP of Customer Experience, these typical January activities are critical to making sure the Malbek community is heard and taken care of. Looking back on 2022, the CX team has grown and accomplished so much. However, we have big plans for 2023 and lots of goals to reach.

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    March 16, 2020

    5 Best Practices for Contract Migration

    One of the most common concerns I hear from the clients I work with is how to get their existing contracts into the new CLM system. They are really excited about their shiny new toy, but there is a lot of legwork that needs to be done first.

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    December 12, 2018

    Recognized by CIO Review

    To round out this incredible year, Malbek is honored to be selected by CIO Review as One of the Most Promising Enterprise Contract Management Solution Providers of 2018.

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    June 22, 2018

    The 6 Secrets to Outstanding Customer Support

    As someone who works in customer support, I’m very attuned to when I receive a great customer experience. One of the best I’ve ever encountered is with Patagonia, a favorite brand of mine. They make high-performing outdoor clothing that looks great while following a philosophy of sustainability.

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